Shipping Info

At Xailiea, we strive to deliver your orders as quickly and efficiently as possible. Please read our shipping policy below for more details:

Processing Time:

• Orders are processed within 2-3 business days after payment is confirmed.
• Orders placed on weekends or holidays will be processed on the next business day.

Shipping Rates:

• Standard Shipping: Typically arrives in 5-7 business days. Costs are calculated at checkout based on your location.
• Expedited Shipping: Available for faster delivery. Costs will be calculated at checkout.
• International Shipping: Available to select countries. Shipping times may vary depending on your location.

Order Tracking:

• Once your order has shipped, you will receive a tracking number via email to monitor the progress of your package.

Shipping Restrictions:

• We currently do not ship to P.O. Boxes or military addresses. Please ensure that your shipping address is valid.

Delivery Times:

• Estimated delivery times are provided by the carrier and may vary depending on the destination and shipping method selected.

Customs & Duties (International Orders):

• For international orders, please note that customs duties and taxes may apply, which are the responsibility of the customer.

Lost or Stolen Packages:

• Once a package has been delivered to the provided shipping address, we are not responsible for lost or stolen items. We recommend ensuring a secure delivery location.

If you have any questions regarding our shipping policy or need assistance, feel free to contact us at info@xailiea.com.